We are not currently seeking employees at this time, we are always accepting applications.

The WOW! Job

ESSENTIAL DUTIES AND RESPONSIBILITIES (In order of priority)

• Maintains Quality Customer Service by:
  • • Providing hospitality to children and their caregivers by greeting each visitor, offering information, answering questions, and providing general assistance
    • Check-in customers, sell memberships, gift certificates, punch cards, or other Museum services
    • Communicating Museum policies to visitors
    • Providing Assistance with exhibits as needed
• Maintains Overall Clean Museum Environment by:
  • • Walking through Museum making sure all thru ways are clear of debris or obstacles; standard being every 30 minutes.
    • Upkeep of bathrooms, snack area, reusable exhibit products, spills, and general neatness
    • Cleaning props and exhibits throughout the day
    • Participating in prep and cleaning for field trips, parties, and classes
    • Providing assistance to Exhibits and Programming staff

• Maintains a Safe Museum Environment by:
  • • Following and enforcing Museum standards and policies
    • Communicating any potential or active problems to the appropriate Museum staff
    • Assisting in lost child/caregiver response
    • Provide basic first aid as needed (i.e. band aids, ice packs)
• Participates in Interdepartmental Collaboration and Training:
  • • Attending all staff meetings as required
    • Keeping up to date on Museum policies, standards, and specific language
    • Participating in training sessions to review known material and learn new material
    • Assisting in additional tasks as assigned by supervisor or other Museum Directors.

JOB QUALIFICATIONS

Education: High school diploma or GED required. B.A. or Grad Student preferred, particularly in the fields of museum studies, early childhood education, or marketing

Experience: Customer Service experience, as well as, experience working with children and families a plus; familiarity with a fast-paced work environment preferred.

Skills & Abilities: Basic computer skills, ability to operate cash register or point of sales system; good communication necessary; flexible and responsible; able to prioritize; self-motivated friendly people person.  Familiarity with databases, marketing materials, websites is a plus.

Employment Applications available at WOW’s front desk or online. Complete this application and bring it to WOW! with your resumé.